Terms and Conditions

FEES: Normally $5.00 U.S. per parcel

Large Parcels may cost more

·         Any parcel that is encased in an outside shipping container made of metal or wood.

·         Any package with any side exceeding 60 inches or 2 sides exceeding 30 inches.

·         Any package weighing more than 70 pounds.

Pembina Parcel Service also reserves the right to assess additional charges for any parcel that, in PPS's sole discretion, requires special handling or extra services.

Shipping Disclaimer:

  • Unless instructed otherwise, the shipping driver may leave your package even if no one is available to sign for it.

  • We recommend you instruct the shipper to hold your package if no one is available to sign for it.

  • Pembina Parcel is not responsible for loss or damage of packages due to shipping or liability.

  • Pembina Parcel is not responsible for incorrect addresses provided by the customer.

  • Please verify all shipping names and addresses.

  • If the shipper is required to redirect a delivery, the customer will be responsible for any surcharges incurred.

  • Freight must be pre-paid, COD packages are not accepted.
  • Returns require prepaid return labels when dropped off. Refusal of parcels once received by Pembina Parcel Service must be paid and signed for by the recipient and provide a prepaid return label. Pembina Parcel will charge a minimum of $10.00 other wise a 30% fee is charged if you use Pembina Parcel Service to return your parcel(s).

Storage Disclaimer:

  • Pembina Parcel and it’s owners and operators will not be liable for any direct, indirect or consequential loss arising from storing packages at their facilities.

  • Although Pembina Parcel will make every effort to assure you get your package, they will not be responsible if:

    • Recipients fail to collect their deliveries in a timely manner.
        • Any packages left over 1 month will be charged an additional $5 (small) or $10 (large) per month.
          Large Parcels are:

          ·         Any parcel that is encased in an outside shipping container made of metal or wood.

          ·         Any package with any side exceeding 60 inches or 2 sides exceeding 30 inches.

          ·         Any package weighing more than 70 pounds.

        • Items left longer than 1yr will be disposed of (at 6 months parcels are removed from the shelves and put in a different location).
    • Recipients fail to provide adequate information prior to having packages shipped to Pembina Parcel.
    • Packages are stolen or damaged due to circumstances beyond the control of Pembina Parcel personnel.

Content Disclaimer:

The information on the PembinaParcel.com website may contain typographical errors or inaccuracies and may not be complete or up to date. We therefore reserve the right to:

  • Correct any errors, inaccuracies or omissions.
  • Change or update information at any time without prior notice (including after you have submitted your order. This doesn’t include fees).

Website Disclaimer:

  • The information contained in this Website has been prepared solely for the purpose of providing information about Pembina Parcel in general.

  • By accessing this website you agree that Pembina Parcel will not be liable for any direct, indirect or consequential loss arising from the use of the information and material contained in this website or from your access of other material on the Internet via web links from this site.

  • Pembina Parcel does not guarantee the accuracy of any web links and assumes no responsibility for the information available through them.

  • No part of the Pembina Parcel website materials may be copied, reproduced, used or performed in any form (graphic, electronic or mechanical, including photocopying, recording, taping or information storage and retrieval systems) for any purpose without the express written permission of Pembina Parcel Services.

We apologize for any inconvenience this may cause you.

 

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